Privacy statement

Online Privacy Notice

Utrecht May 25, 2018

Data protection is a high priority for us. We are committed to protecting the privacy of our customers and suppliers in accordance with applicable laws and regulations. We will process personal data, such as the name, address, e-mail address, or telephone number in line with the European General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations.

Personal Information

We collect your personal information that is provided to us when you call us, use online contact form tools,  complete surveys or otherwise communicate with us. We may collect information that is sent to us by your web browser. This information may include your Internet Protocol (IP) address, the identity of your internet service provider, the name and version of your operating system and browser, the date and time of your visit, and the pages you visit. We also may obtain data and information about you from third-parties, e.g. credit information from credit reporting agencies.

We will keep personal data up to date, store or delete it properly, protect it from data loss, misuse and unauthorized access and will do the utmost to ensure enough technical measures to protect your personal data.

Processing personal data

Your personal data may be used to provide you with customer service, provide you products, information and services you request. Or to process orders or to analyze content, functionality usability of our website.

We do not knowingly collect information from children to sell or promote our products or services. If you believe a person below the age of eighteen has sent personal contact information to us, please contact us immediately at the address listed below and we will do the utmost to remove that information from our databases.

Your call

Where appropriate you are asked to indicate your choices at the time we collect your personal information. If you receive email you may “opt-out” of that service at any time by using the unsubscribe feature included in the e-mails. We will not use your personal information to send product or promotional advertising unless you have agreed to receive those.

Cookies

We may use “cookie” technology on our website. A cookie contains information that is sent by a website and stored in your hard drive or temporary memory. You will be asked for your consent and you may change your cookie settings on your internet browser or delete our cookies at any time.

Security

We will take reasonable precautions to protect the confidentiality, integrity and security of your personal information. We follow industry-standard practices to secure the information collected and prevent unauthorized access and use of this information. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

Retention

The personal information we have may be retained for the legally required timeframe. Afterwards we will securely destroy your personal data according to our internal policies and procedures.

Your Rights

You have the right of confirmation whether or not your personal information is being processed.You have the right of access to your personal information. You have the right to be forgotten and we are obliged under circumstances to erase your personal data on your request. You have a right to rectify your personal information, so incomplete personal data can be completed on your request.

If you wish to access, update or correct other personal information, please contact us.

The GDPR also gives you the right to lodge a complaint with a supervisory authority, in particular in the European Union (or EEA) state where you work, live or where any alleged infringement of data protection laws occurred.

To exercise your rights or for extra information or complaints please contact us via E-mail at  info@xs-chemicals.com or contact head office in Utrecht at telephone number +31 416 712 620

 

We  reserve the right to modify this online Privacy Notice as required by posting a revised version on our website. These changes will be effective as of the posting date